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If nothing else, the pandemic taught us how important it is to stay connected with other people. When face-to-face gatherings were curtailed many people turned to their digital devices to connect with others online. For those who grew up with computers and smart phones, connecting online has become second nature, but for many seniors these gadgets are downright scary.
A survey conducted by AARP found that older adults want to get online, but need assistance in getting started and are not sure about what resources are available to them. Fifty four percent of respondents said they needed a better understanding about the devices they had purchased. Nearly 37 percent admitted they weren’t confident about using new technologies.
Many times seniors will have tech-savvy younger relatives or friends who can help them figure out how to set their digital devices up and access the services and communication software that they need. But that’s not always the case.
Now national, regional and local organizations are providing assistance to older Americans who want to become adept at using their computers, tablets and smart phones. One nearby organization is Generations on Line. Based in Philadelphia, the organization specializes in teaching older adults about digital devices and navigating the Internet.
Before the pandemic, Generations on Line provided free in-person training sessions at senior centers, libraries and retirement centers. When COVID shut down those programs, Generations on Line shifted to online training. They also have resources like tutorials and a “family coaching kit” to help older adults with technology. Learn more at www.generationsonline.org.
Cyber-Seniors pairs older adults with high school or college students, who serve as their technology mentor. The services offered are free. Anyone interested in learning more can visit their website at www.cyberseniors.org. And if you’re a complete novice with your digital device, you can call Cyber-Seniors at 844-217-3057 and be coached over the phone until you’re ready to use the online training they have available.
Another stumbling block to getting seniors connected online is lack of internet access. A recent report found that nearly 22 million seniors don’t have access to high-speed Internet services, because these services are unaffordable or unavailable. To address this the U.S. government has created a $3.2 billion Emergency Broadband Benefit Program for low-income individuals. The program provides $50 monthly discounts on high-speed Internet services. To learn about applying for funding go to - https://www.fcc.gov/consumer-faq-emergency-broadband-benefit.
Older adults can take free virtual classes from Senior Planet. A schedule is available at seniorplanet.org/get-involved/online. You can also check with your local library, senior center or county office of aging for additional programs that are available.
Once seniors master their digital devices it can open up an entire online world for them. In addition to connecting with family, they can shop online, take enrichment or exercise classes, borrow a library book or have a telemedicine appointment. The online possibilities for enriching the lives of older Americans is endless.